Due to COVID-19 response, we are switching ALL appointments to our secure TeleHealth Video Conferencing provider to meet your individual and relationship counselling needs. (Alternately, we can do Phone or ZOOM sessions)
To book directly through your JANE account, just select the type of appointment you are looking for (ie. individual after 5pm) and it will automatically be booked as an online session. You will get an email notification prior to your appointment that you can click on directly to be face to face with your Therapist.
We thank you for your patience and understanding. We are all in this together!
Best Marriages Team
CANCELLATION POLICY: Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another client. As such, we require 48 hours notice for any cancellations or changes to your appointment. Clients who provide less than 48 hours notice, or miss their appointment, will be charged for 50% of the missed appointment.. Clients who cancel within 24 hours are subject to being charged for the entire missed visit at their counsellors discretion.